Customer service catastrophe: My exasperating dealings with United Healthcare
On Sept. 8, 2023, this website published an article I wrote titled, “The too-often neglected facet of PR: Good customer service—my personal experience with American Airlines.” The essay detailed my correspondence with American Airlines after I wrote AA about a terrible experience I had while waiting to board a flight from Miami to New York. […] The post Customer service catastrophe: My exasperating dealings with United Healthcare first appeared on Agility PR Solutions.

On Sept. 8, 2023, this website published an article I wrote titled, “The too-often neglected facet of PR: Good customer service—my personal experience with American Airlines.” The essay detailed my correspondence with American Airlines after I wrote AA about a terrible experience I had while waiting to board a flight from Miami to New York. […]
The post Customer service catastrophe: My exasperating dealings with United Healthcare first appeared on Agility PR Solutions.